At Selected Bridal, we are proud to offer designer wedding gowns at exceptional values. Because of the unique nature of bridal merchandise, we maintain a clear and firm return policy to protect both our brides and our designers.

In-Store Purchases

• All in-store purchases are final sale.

• No refunds, returns, or exchanges are accepted once a gown or accessory has been purchased in person.

Online Purchases (Non-Local Customers)

We understand the challenges of purchasing a gown online if you are outside the Tampa area. For this reason, we offer a limited return option for online customers:

• Gowns purchased online and shipped outside the local area may be returned within 7 days of delivery for store credit only.

• To be eligible, gowns must be:

  • Unworn

  • Unaltered

  • Unwashed

  • In original condition with tags attached

• Gowns returned with damage, odor, alterations, or visible wear will not be accepted.

Shipping Costs: Return shipping and insurance are the responsibility of the customer. Original shipping charges are non-refundable.

Final Sale Items

• Accessories, veils, promotional gowns, trunk show gowns, and discounted merchandise are final sale and cannot be returned or exchanged.

Condition of Gowns

• Off-the-rack and sample gowns are sold as-is. Normal signs of gentle showroom wear may be present and are reflected in the discounted price.

• Every gown is carefully inspected and packaged before shipping.

Damaged or Incorrect Items

• If your gown arrives damaged in transit or is not the item ordered, please contact us within 48 hours of deliverywith photos.

• Claims made after this timeframe cannot be accommodated.

Questions?

We want every bride to feel confident in her purchase. If you have questions about sizing, condition, or shipping, please reach out before purchasing at info@selectedbridal.com.